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TransAction - Translators and Interpreters TransAction - Translators and Interpreters

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Frequently Asked Questions

Agencies


Why an agency?


Freelancing


How can I become a translator or interpreter?


Payment


How do I pay for a translation?


Can I pay in Euros?


Do I have to pay Value Added Tax (VAT)?


Sending a file to TransAction


How do I send a file to you?


Problems with my file


I have opened my translation in my word processor, but it is just gobbledegook


My finished translation arrived by email OK, but the message is just gobbledegook

 

You can ask a question by using our feedback form.

Agencies

Why an agency?

A translation agency such as TransAction will have a whole range of specialists on its books, meaning there is more chance of finding the right translator for your particular language and subject area.  In your search for the right person it can save a lot of time and effort.

An agency is also in the position where it can provide extra value services to both its clients and its colleagues in the translation industry. It will have more resources than the individual translator, as well as a good understanding of the freelance sector and its variety of specialisms and needs that an in-house translation company may not have.

This combination allows TransAction to be flexible and competitive when responding to clients' needs and to promote greater understanding of translation and interpreting in the eyes of the public.  TransAction also helps translators and interpreters in all aspects of their work, be it to do with hardware, software, the Internet and finding language resources.

Freelancing

How can I become a translator or interpreter?

Read our guides on freelancing in hints & tips.

Payment

How do I pay for a translation?

We accept cheques and Eurocheques, payable to TransAction Translators Limited, drawn in Pounds Sterling.  You can also pay in cash in person at our office, by BACS and postal order.

Can I pay in Euros?

We are currently investigating opening a Euro account.

Do I have to pay Value Added Tax (VAT)?

You only have to pay VAT if you are in the UK or outside of the European Union or Europe itself. Our VAT number is 728 4204 40.   If you are in the European Union, you are not eligible to pay VAT up to a certain amount. Check with your accountant or accounts department for further details.

Sending a file to TransAction

How do I send a file to you?

You can send your file in a variety of ways:

You can use our upload function which appears in our quote forms.  Click for details on how to use it.

You can attach it to an email, and send it to us.  Click to see our contact details or read hints & tips on this.

If you have more than one file to send you may want to zip them together into a Zip or StuffIt file before sending them to us.  Click for more details.

Otherwise you can fax and post documents, using the numbers and addresses on the contact us page.

Problems with my file

I have opened my translation in my word processor, but it is just gobbledegook

One reason can be that your operating system is not configured for foreign language fonts.  If you use Windows 95, 98 or 2000, read our guide on how to install language support in hints & tips.

My finished translation arrived by email, but the message is just gobbledegook and there is no attachment

Sometimes an email attachment does not arrive as it should.  It has been encoded en route but has failed to decode properly by the time it arrives on your hard drive.  You can decode it using WinCode, for which we have written basic guides in hints & tips.

 

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This page last updated
26 January 2005