Testimonials - hear it from our clients

Client Case Studies



Who are they?

WHSmith is a globally recognised brand, specialising in the retail of books, stationery and entertainment products.

What did TransAction do for them?

Translation of a 30-page tender from English-French for the opportunity to take on commercial units at Marseilles Airport. As the tender involved the input of the International Director, the Creative team and Marketing staff, the final document was subject to last-minute change, which had to be incorporated seamlessly.

What do they say?

“TransAction have been a pleasure to work with. The quality of their translation and the professionalism of their service is first class. They are very accommodating to our needs and communicate with us throughout the project to ensure timelines and expectations are managed successfully.”



Who are they?

febi is a leading manufacturer and supplier of vehicle spare parts in the independent aftermarket.

What did TransAction do for them?

Since 2010 TransAction has worked with febi on the ongoing translation of their marketing communications materials. This means producing reader-friendly, consumer-orientated translations which also display specific technical knowledge of the automotive industry.

From corporate newsletters to website copy and advertising text, TransAction provides a flawless service in translating febi's marketing materials, often turning over several jobs a month at very short notice.

What do they say?

“TransAction offer excellent quality, always on-time, with very efficient and quick communication. They are able to fulfil urgent orders without a drop in quality.”
Of course, we might be pretty proud of the service we provide here at TransAction, but what really counts is what our clients think. Whether it’s French or Farsi, whether a one-page marriage certificate or a 10,000 word technical manual, we are invariably delighted with the feedback we receive for our work. After all, at TransAction we put our clients at the centre of everything we do, so it’s nice to hear from them that we’re on the right track.

Scroll to the bottom of the page to see a selection of testimonials or use the selector below to view a number of client comments.
" We have always found TransAction to be very efficient and, more importantly, reliable when responding to a translation which is, more often than not, required on an urgent basis. The staff are very helpful and courteous and you can rely on a good service. "
Sheffield Forgemasters Ltd, Sheffield

Testimonial

Client

Thanks again for all your help on this - you've provided a great service and turned things around really quickly.

Ruth Kirkman, Marketing Manager, Research Partnerships & Engagement, University of Sheffield,  Sheffield, UK

For as many years as I care to remember I have used TransAction for all my business translation requirements!

The quality of translations is always excellent. Link this to the high level of personal, professional service and the speed of turnaround and you have it all. Great team, many thanks!

Peter Kersh, Managing Director, World Feeds Limited,  Doncaster, UK

I first used TransAction when working for Guidance Ltd. When I changed jobs and moved to Winbro Group Technologies, I’m very glad that I brought TransAction with me.

Facing a large pile of inherited technical documents requiring urgent translation into multiple languages, Maryline and Dan saved my bacon yet again.

Their meticulous proofreading skills and incisive, pertinent queries gave me a huge head start, and enabled me to knock both the English and localised versions into shape.

Yes, there are other translation agencies out there, but after TransAction I’d be mad use anyone else.

Winbro Group Technologies, Coalville, UK

TransAction recently translated key areas of our website into 8 languages. The service we received was very prompt, friendly and professional. The process was well explained and tailor-made to our requirements. We would not hesitate to recommend TransAction to others and hope to use their services again in the near future.

L J Woodhouse Ltd, Sheffield, UK

Very pleased with the translation - excellent work.

Vesuvius UK, Chesterfield, UK

We have dealt with TransAction Translators Limited for a number of years now for translation to and from various languages and have always found them to be very professional, helpful and efficient. In our opinion their translation service is excellent, and as a company we would have no hesitation in recommending their services to anyone.

Carrs of Sheffield, Sheffield, UK

When needing things translated I always use TransAction. The simple reason for this is that they are reliable and respond back in a timely manner. The cost of translating work I think is reasonable. I have never had any complaints about the work sent in, so I would recommend TransAction to anyone who requires work for translating.

Centaur Precision Ltd, Sheffield, UK

Attractive mix of friendly, personal service and fast, multi-route delivery.

Cherry Valley Farms Ltd, Market Rasen, UK

TransAction has provided Cognesis with an extremely accurate, quick and efficient translation service on several occasions. They have a friendly, professional team, who have always been flexible to our needs. We have found their prices to be very cost-effective and would certainly use their services again!

Cognesis Ltd, Sheffield, UK

We have been working with Transaction Translators for many years and have always found them to be highly professional in everything they do as well as being a really friendly and thoroughly nice bunch of people!   They always ‘go the extra mile’ to ensure that clients receive their translations on time and in the format requested. We have so much confidence in their services that we regularly recommend them to our clients, as we can always be sure of the accuracy and speed of their translations.

Jane Weightman, Director, Commercial Language Training Ltd,  Matlock, UK

We were very impressed with the service provided by TransAction. It was very easy and required little effort from us. We would certainly recommend TransAction to our business partners.

Paul Brook, International Logistics Director, CPN UK, Wakefield, UK

We have always found the services provided by TransAction to be reliable and professional and their response times have been very satisfactory. We regularly recommend TransAction to our clients (as and when required) and we intend to continue doing so.

Kirsty Wilkinson, Immigration Advisor, Immigration UK (Dearson Winyard International), London & Sheffield, UK

Thank you very much for your speedy service I have been very impressed with the service you have provided and would not hesitate to use your service in the future.

Anthony West, General Manager, Swiss Caps UK Ltd, Doncaster, UK

TransAction translated the EASY-Care Standard questionnaire into 20 different languages. We found them to be very professional in the way that they handled the job, and were also impressed with some of the queries and comments that they made regarding the language, which led us to make changes to the English original.

Professor Ian Philp CBE, Sheffield Institute for Studies on Aging, UK

Edgar Allen Limited have a very active export business, and we have been indebted to TransAction on many occasions in the last few years, particularly for rapid translations at short notice for contracts and tenders, and for occasional interpretation during overseas customer visits. We have always been delighted by the courtesy and service delivered by TransAction, and also for valuable advice and suggestions regarding the content of our foreign language correspondence.

Edgar Allen Mining Products Ltd, Sheffield, UK

Having used TransAction Translators Limited on a number of occasions I have found the service to be accurate, efficient and good value for money. The staff provide good support both before and after the work being undertaken and we have been totally satisfied with all work completed.

Financial Times Conferences, London, UK

The meeting with our supplier went well and we were very pleased with the interpreter provided by TransAction and her professional performance. Her attendance made our meeting so much easier.

Flexseal Couplings Ltd, Barnsley, UK

Patent translations require a high degree of accuracy in order to ensure both the technical and legal meaning of the patent is retained. TransAction provide us with a reliable, efficient and thorough service to meet the tight deadlines that our translation work often demands.

Franks & Co, Sheffield, UK

TransAction have provided the very highest levels of translation service for us here at the European Office, State of Tennessee, USA. We have had urgent requirements for translation into five languages for Data and Technical Sheets and Website text and their response times have been superb, and as importantly, their accuracy and levels of communication. All in all that 'translates' to a 'top class' service. Many thanks TransAction and keep up the good work.

David Gibbons,  State of Tennessee European Office, Retford, UK

Gripple Ltd has been working very closely with TransAction Translators for several years. Gripple is an international company with offices overseas and in mainland Europe and, due to the technical nature of its products, has frequently required manuals, brochures, posters and leaflets to be translated into a range of languages including French, Spanish, Italian, German and Japanese as well as into minority languages. TransAction Translators is a company that can be relied upon for extremely accurate and sensitive translations which are always completed very promptly and provided in any type of format we have requested. The personnel at TransAction Translators have almost become part of the Gripple company and provide a service second to none in every respect.

Gripple Ltd, Sheffield, UK

TransAction’s friendly and cheerful staff have always met or even beaten our tightest and most exacting deadlines. Using TransAction is like having an extra proof-reader on the team. With their meticulous attention to detail, TransAction always manage to spot subtle (and sometimes less subtle) errors in our source documents, which as well as providing us with accurate translations, has also helped to improve the English versions of our documents. Once again, I’d like to thank you for all of your hard work on our translations. Your lightning-fast turnarounds have enabled us to meet some extremely important business-critical deadlines.

G4S Monitoring Technologies Ltd, Leicester, UK

Due to the specialised nature of the fume purification business, TransAction have had to carry out translations of extremely technical documents (manuals, training packs etc.) for Hi-Tech UK into several languages in the four years that we have been dealing with them. They have always provided an accurate and prompt service and we therefore have no hesitation in endorsing their services.

Purex International Ltd, Rotherham, UK

We have used TransAction for a number of years and I am happy to recommend their services. They have provided translations and interpreters on numerous occasions and across a wide variety of languages. I have been particularly impressed by their willingness to find translators in languages that are not available locally, using their worldwide contacts. Their service has been professional, prompt and efficient. They are willing to provide quotes at reasonable rates before the work is given the go-ahead (something that we require for legally aided work), and I'd recommend anyone to give Maryline a ring if they want to discuss a particular requirement or need.

Howells – The Citizen’s Solicitors, Sheffield, UK

We have been extremely pleased with all aspects of the service received from TransAction. The staff have been highly attentive and have provided high quality translations punctually on each occasion.

According to our customers outside the UK, the translations provided for our product literature have been to a very high standard. TransAction's translators have managed to familiarise themselves with the specific and often difficult terminology used in the horizontal/directional drilling industry in various languages. We would therefore recommend them highly for technical translation in general and specifically for translation services to our own industry.

International Drilling Services Ltd, Chesterfield, UK

We cannot speak too highly of the fast and friendly service we receive from TransAction. Their attention to detail with technical translations is exemplary and their expertise in using various software formats for delivery has been invaluable.

John Bruce (UK) Ltd, Sheffield, UK

Accurate, quick and friendly, [...], a personal service.

Milard (Hard Metals) Ltd, Sheffield, UK

Our company has been using TransAction for approximately 10 years and we are highly delighted with the service we have received. Our requests are dealt with quickly and efficiently and returned always in the format most beneficial to our company. I would have no hesitation in recommending the services of TransAction.

Neoplan UK, Rotherham, UK

Since first using TransAction Translators approximately 2 years ago, I and my colleagues have been impressed with their professionalism in not only the quality of their translation, but also in the prompt and friendly service we have received. I would have no hesitation in approaching them with either tight deadlines or confidential work.

PMB Associates, Solihull, UK

You did a splendid job in turning around the work and the translations assisted greatly in getting a better understanding of the cultural elements of the Swedish bid.

Roger Williams, General Manager, Business Development, Rail Gourmet, London, UK

Exceptional customer service! A quick response time and accurate translations.

Sarclad Ltd, Chesterfield, UK

We have always found TransAction to be very efficient and, more importantly, reliable when responding to a translation which is, more often than not, required on an urgent basis. The staff are very helpful and courteous and you can rely on a good service.

Sheffield Forgemasters Ltd, Sheffield, UK

TransAction did a perfect job translating our corporate website, our brochure and all product-related documents. It is difficult to imagine how the service could be any faster, more thorough or reliable. Definitely the best translation agency we have ever worked with. Highly recommended. 5 stars.

Karsten Vogel,  Stolcomfort, Lemgo, Germany

I have personally used TransAction's services since 1992, and Swann-Morton Limited was associated with them prior to that. We have always enjoyed an excellent service from TransAction; the work done for us has been prompt, reliable and is always carried out in a friendly and helpful manner. I am very pleased to recommend them.

Swann-Morton Ltd, Sheffield, UK

Over a number of years TransAction have consistently provided us with a prompt, reliable, efficient and friendly service, including translation of complex technical documents.

Tennant Midgley Group Ltd, Dronfield, UK

We have been using TransAction for some years now and have always been completely satisfied with the service they provide. It is not often nowadays that you find a company that is friendly, reliable, and efficient whilst being flexible to their customers needs. I would recommend them to anyone.

Universal Flexible Packaging Ltd, Leicester, UK

I believe that TransAction is value for money. I always get responses back from [them] very quickly and TransAction always meet our deadlines which is very important in our business.

For the record, I have had dealings with TransAction in several languages over a period of some 15 years and I find them very good value for money. Accuracy on technical work is often better than some of the larger translation companies. TransAction always come back and comment or ask for advice if there is any ambiguity.

VAI Industries (UK) Ltd, Sheffield, UK

Without TransAction's fast turnaround, we would have missed the opportunity to respond to major airport tenders - translating potential clients' calls for tenders into English, our own tenders from English and other legal and commercial documents in both directions. Always approachable, willing to help and with an eye for detail we have made TransAction our sole supplier of language services.

Fin Casey, Business Development Director, WHSmith Travel Retail, London, UK

I needed to construct a carefully worded and technically accurate letter to send to the tax office in France. TransAction understood my brief immediately and emailed a draft of the letter to me within days. What could have been a stressful process was made effortless by the professional yet personal service they provided. They delivered in quick time with no complications giving me comfort that the translation of my words was safe in their hands. I will definitely use them again for any translation issues I have in the future.

John Clephan, Director, JKC Projects, Sheffield, UK

Languages Sheffield has worked with TransAction Translators for nearly ten years now, ever since we started. We have always appreciated the support that TransAction Translators have given us, in many ways. They are right at the front as a language service provider in Sheffield, and fully deserve to be so. Best wishes for the future!

Mike Reynolds, Company Secretary, Languages Sheffield, UK